Whether you’re a first-time or experienced operator, it’s important to stay on top of your game and keep growing your business. Growth is imperative for any organization if you want it to remain viable long term. For both new golf car rental companies and expanding businesses, the following advice will help you take your company to the next level, put you on a path for long-term success, and help you succeed in this competitive market.
Have an online booking software.
It’s necessary to have an online booking system for golf car rentals if you want to expand your company. 83% of American adults want to book their trips online and operating during business hours only limits your ability to attract customers. Online booking is the future of the rental industry, and you must ensure that your business has an online booking system to keep up with consumers.
Manage your golf car inventory in real-time.
It is critical to monitor your inventory and know whether your golf cars are available or rented out so you can run your business effectively. By knowing where your golf cars are, you can avoid overbooking or under booking, generating your business more revenue and keeping your customers happy. An online system that monitors your inventory in real time is a great solution for this.
Having your guests sign a waiver or liability contract before renting.
Help protect your business from liability is critical. Be very specific about what is allowable and unallowable for the customer to do while using your golf car. Lay out in detail what the customer is responsible for and what your rules are. You can’t be ambiguous; you need to be clear to prove your customers were aware of what they can do. Using a waiver supplied by your insurance company or a lawyer will help limit your liability for any accident that happens. The waiver, once again, needs to be very specific about what can possibly happen during the rental period. Both documents are legal documents, and we highly recommend using a professional to develop them. Using an online waiver software that your guest needs to sign during booking ensures that all guests have signed prior to using your golf cars.
Make payments simple.
Your customers should be able to make payments easily. You need to offer an online payment system that allows your customers to pay right when they book. By ensuring that a credit card payment is processed automatically at the time of booking, you ensure that your clients won’t be inconvenienced when they arrive for their rentals, and you won’t be stuck with unpaid and booked tour times on your schedule.
Encourage your customers to write reviews.
Your company having reviews can be the difference between someone booking you, or booking a competitor. Having a lot of customer reviews can boost your brand’s reputation, so ask your customers to leave reviews online about your business. Online booking software can also help you gather customer reviews more efficiently, as they can give feedback right away.
Growing your rental business is an important part of staying up to speed with the growing golf car industry. Having online booking software that allows for online reservations, credit card payments, waiver software, and inventory management is an important step towards expanding your business and maximizing your revenue.
Indexic is an online booking, rental, and waiver software for golf car companies. Their software has no out of pocket costs, no contracts, and no monthly fees. They are a US based company that offers incredible customer service. To learn more, see their advertisement on page 11 or contact them at: https://indexic.net or call 800-742-4781 ext. 1.
